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Our White Glove Furniture Delivery and Pickup

furniture stores near me that deliver

White-glove Furniture Delivery Service

Your search for "furniture stores near me that deliver" ends here. Finding the right piece of furniture at the right price is challenging enough. Still, if you cannot find an affordable furniture delivery service for the item, it can be a dealbreaker. At Mor Furniture, we know you want stylish furniture with convenient, timely, and well-priced delivery options. When you shop with us, you know that all our pieces of furniture can be delivered to you at affordable prices. We even have free delivery for many items in our stores. We are committed to offering our customers the lowest possible price on every item. We are also committed to providing furniture transport that is good value. When you purchase from us, you can select our white-glove furniture delivery service.

What Does White Glove Delivery Include?

When you choose our white-glove furniture delivery service, our team will deliver and set up your furniture. Once your furniture is assembled, the team will remove any packaging materials from your home. If you have ordered a mattress, we will remove your old mattress at no charge. For items that are in stock, you will get expedited delivery. Our team delivers 7 days a week so that we can offer you fast delivery. We offer delivery outside of our local delivery area for a surcharge. We make it as easy as possible to coordinate your white glove delivery service.

Confirm or Reschedule Your Delivery or Pickup

24 hours after your order is placed, enter your customer code below to confirm or reschedule your delivery or pickup.

For more information, text customer service at 37197.

Track Your Delivery

 

On the day of your furniture delivery, enter your information below to track the location of your delivery truck and estimated time of arrival.

For more information, text customer service at 37197.

Confirm, Track, or Reschedule Your Furniture Delivery Online

We want to make scheduling your furniture delivery as convenient and easy as possible. We do not want you to have to rearrange your schedule to accommodate your furniture delivery. That is why we make it easy for you to confirm, track, or reschedule your white-glove furniture delivery service. You can manage your delivery window on this page or via text at 37197. Our friendly customer service representatives are always available to speak on the phone to help coordinate your furniture delivery. Still, we know that many customers prefer the convenience of handling this online or via text.

Be sure to schedule your delivery at a time when someone 18 or older is available to receive the delivery. Keep in mind that you must confirm your delivery via phone, email, or text.

We make every effort to get your furniture to you by the scheduled delivery date. Suppose the table you ordered is not already in stock. In that case, we give you a tentative delivery date based on the manufacturer's lead time. We make every effort to deliver the furniture to you by this date. Still, delivery times may need to be adjusted if the manufacturer does not get the table to us in time.

Two days prior to your scheduled delivery, we will reach out to you to confirm your 4-hour delivery window. If the window does not work for you, we will be happy to change your delivery time and answer any questions you may have. Please let customer service know at least 24 hours before the scheduled delivery date if you need to reschedule your delivery.

Updated Delivery Procedures

The safety of our customers and furniture delivery team matters to us. We take several steps to ensure that we deliver your furniture while keeping the community safe. We train the delivery team on how to follow CDC guidelines. We have stepped up our cleaning and sanitation procedures in our warehouses and trucks, and we have taken steps to allow for more distancing. If requested, the delivery team will wear gloves and masks at all times during the delivery. For your safety, our delivery team will not touch any door handles in your home, so please be sure to leave your inside doors open. You should wear a mask and give the team six feet of space during the delivery.

We are always happy to set up your furniture for you. Still, we understand that some customers may be more comfortable with their purchase being dropped off at their doorstep during this time.

Update: White Glove Furniture Delivery

We’re doing everything we can to bring you the furniture you need while ensuring the safety of our entire community. We’ve increased sanitation and distancing in our warehouses and trucks. And our delivery team has been trained to follow the latest CDC guidelines. We are still delivering regularly but you may experience minor delay in service. Here’s what you can expect. (For pricing, see below.)

• Our delivery team wears gloves at all times and will wear masks upon request.

• Depending on your comfort level, we can drop off your furniture at your doorstep OR assemble and install it in-home.

• Our delivery team will not touch your door handles. Please leave your doors open and allow 6 feet of space at all times to practice proper social distancing. Wearing masks is advised.

• If you or anyone in your household is feeling sick please reschedule your delivery or request driveway drop-off.

 

Per usual, our White Glove Delivery includes:

• In-home furniture delivery and assembly

• One year in-home service

• Expedited delivery of in-stock items

• Free delivery of mattresses over $1499

• Free mattress removal*

Free Furniture Warehouse Pickup

Customers can pick up orders at our warehouse free of charge.

Text customer service to schedule at 37197.
 

Free Shipping on all Accents

Accents include pillows, bedding, boxes, candleholders, clocks, decorative accents, lighting, mirrors, trays, vases and urns, and wall art.

 

White Glove Delivery Fees

Fees and charges are determined by subtotal.

Standard Delivery Rates
 
Mattresses $1499+ FREE
Under $399.99 $59.99
$400.00 - $699.99 $79.99
$700.00 - $999.99 $99.99
$1000.00 - $1299.99 $129.99
$1300.00 - $1499.99 $149.99
$1500.00 - $1799.99 $179.99
$1800.00 - $1999.99 $199.99
$2000.00 - $2499.99 $249.99
$2500.00 - $2999.99     $299.99
$3000.00+ $349.99
Extended Delivery Area Surcharges
(added to the standard fees)
 
Distance from Warehouse
 
61 - 75 miles $50.00
76 - 100 miles $75.00
101 - 125 miles $100.00
126 - 150 miles $150.00
151 - 175 miles $200.00
176 - 200 miles     $250.00   
201 - 250 miles $300.00
251 - 300 miles     $350.00
301 - 350 miles $425.00
351 - 400 miles    $500.00   
401 - 500 miles $600.00
501 - 650 miles    $700.00    
 
Distance from Showroom
 
26 - 50 miles $25.00
51 - 75 miles $50.00
76 - 100 miles $75.00
101+ miles See Warehouse Fees

Prices reflect local deliveries only. SafeGuard and other furniture protection products do not affect the order total used to calculate your delivery fee. For questions or to schedule a long distance furniture delivery, text 37197.


 

What You Should Know About Your White Glove Delivery

• We will contact you 2 days prior to your delivery to confirm your 4-hour arrival window. If you have questions or wish to change your delivery information, text customer service at 37197.

• We deliver 7 days a week. Time frames for your delivery are assigned once routing is complete.

• You must confirm your delivery via phone, email, or text.

• A responsible person age 18 or older must be present to accept delivery.

• Our insurance does not allow our drivers to move your other furniture or electronics.

• *We will pick up one mattress set for every mattress we deliver. This does not include the mattress frame. For health reasons, we cannot pickup excessively stained or unsanitary mattresses.

• We will remove all packaging materials from your home once delivery is complete.

• For furniture deliveries outside our local delivery areas, a surcharge will be added.

• All product arrival dates are tentative and based on manufacturer lead times.

• If your furniture is not in stock at the time of purchase, the delivery date listed on your invoice may vary based on product arrival.

• Once your furniture has been delivered you have 48 hours to report any defects or pre-existing damage.

• We do not deliver on Easter, Thanksgiving, or Christmas.

• To reschedule your furniture delivery, text us at 37197.

 

Preparing for Your White Glove Furniture Delivery

• Read “What You Should Know” above.

• Confirm your delivery information including any useful details regarding HOA rules, gate codes, parking information etc.

• Clear the room for delivery and decide where your new furniture will be placed.

• Double-check measurements to make sure your new furniture will fit.

• Designate an adult 18+ to accept delivery.

• If you need to reschedule, contact customer service 24 hours in advance of your delivery.

How to Prepare for White Glove Furniture Delivery

Be sure that you have reviewed the above information about our furniture delivery policies. You must confirm your delivery time after purchasing your furniture. When you confirm, pass along any information the team may need to deliver your furniture, such as HOA rules, gate codes, and parking information.

Our insurance prevents us from moving around any of the existing furniture and electronics in your home. We ask that you clear the area where you want the furniture placed before the delivery team's arrival. It is recommended that you measure the space to ensure that the furniture will fit in advance.

We want you to love your new furniture. Be sure to check it for any defects or damage. If you have concerns about the furniture's condition, let us know within 48 hours of your delivery. We recommend that you inspect the furniture before the delivery team leaves your home.

For affordable and convenient furniture delivery near me, choose Mor Furniture.

Preparing for a Warehouse Furniture Pickup

When the time comes, call Customer Service to confirm that your furniture is ready for pickup. This will save you energy and ensure our team is able to assist you more readily. Before you leave, make sure you have the necessary documents – you'll need a copy of your invoice and a photo ID. Make sure you or your designated pickup person is listed on the invoice. If you need to update it, don't worry! Just call ahead with the corrected pickup information. You'll also want to make sure you bring a vehicle with enough space to safely transport your furniture. Don't forget the rope, tiedowns, and blankets to properly secure and protect your furniture. Once your furniture has been picked up, it cannot be returned. Upon arrival, inspect the furniture for any damage that may have occurred during the shipping process. If you find anything thst doesn't meet your approval, simply inform the Mor employee assisting you. Due to regulations, our staff is unable to assist you in securing your furniture.

Questions?

Our goal is to exceed your expectations. If we haven't, please inform any manager on duty or contact our Customer Service Center by texting 37197. We will make every effort to satisfy your needs.